Exceptions Manager
To make a decision on an exception, choose an applicable decision, check the appropriate exceptions, and then click "Continue".
 
Use the following links for easy access to specific sections of this page.
 
   • Check Exceptions Awaiting Approval
   • Check Exceptions Awaiting Decision
    • ACH Exceptions Awaiting Approval and/or Decision
 
 
ACH Exceptions Awaiting Approval and/or Decision Return to top

Your window for decisioning exceptions is from 8:00 AM to 3:00 PM ET. To view details or delete a decision, click the account number. Exceptions without a checkbox have already been approved by you.

Originators with ACH exceptions decisioned as "Pay" are automatically added to your list of originator company payment rules. Payment rules prevent future exceptions from being generated for a company. To edit the settings (maximum amount and/or ACH transaction type) for a payment rule, click "Edit payment rule." To not add a payment rule for a company, de-select the appropriate checkbox.

Note: If multiple payment rules are set up for a company, the most restrictive maximum amount and ACH transaction type settings are applied to future ACH debit transactions. For example, if a payment rule is set up for Company A with a maximum amount of $50.00 for all transaction types and another rule is set up with a maximum amount of $100.00 for the CCD transaction type, only CCD debit transactions with amounts of $50.00 or less will be allowed.

Checks that have been converted into an ACH electronic payment display with a check number.
Select all • Deselect all  
  Decision Debit Account Originator Company Name Debit Amount Check Number Effective Date  Reject Reason Approval Status
*4511 ABC Corp $765.43 124569 Unauthorized Orig. Comp 1 of received
Ready to transmit
*4512 ZIP Corp $895.46   Unauthorized Sec 0 of received
  Pay *4512 ABC Corp $700.43   Unauthorized Orig. Comp528 1 of received
Ready to transmit
  No payment rule added for this originating company
  Pay *4512 ABC Corp $650.43   Unauthorized Sec 1 of received
Ready to transmit
 
Added payment rule for this originating company
Maximum Amount ACH Transaction Type
No maximum ALL-Select All
 
Check Exceptions Awaiting Approval Return to top
Exceptions without a checkbox have already been approved by you. To view details or delete a decision, click the check number. To view the check image, click the camera icon.Your window for approving check decisions is from to ET.
 
Checks that have been converted into an ACH electronic payment are displayed with an ACH indicator beside the check number.
 
 
 
Select all • Deselect all   Search exceptions
  Decision Account Check Issued Date Issued
Amount 		Amount
Paid 		  Exception
Reason 		Payee Approval
Status
Pay *4511 34464    View check image $18,818.34 $16,818.34   Amount Mismatch Able Construction 1 of received
Ready to transmit
Pay *4512 72349       $7,153.78   No Issue Found   2 of received
Ready to transmit
  Return - Payee *4511 34478    View check image $341.05 $431.05   Amount Mismatch
Payee Mismatch 		State of Illinois 1 of received
Ready to transmit
  Return - Not Authorized *4512 365859  ACH $650.00 $650.00   No Issue Found   1 of received
Ready to transmit
  Pay *4511 62929       $4,203.18   No Issue Found   1 of received
Ready to transmit
Return - Payee *4511 62930       $567.65   No Issue Found   1 of received
Ready to transmit
  Return - Multiple Errors *4511 80085       $289.50   No Issue Found   1 of received
Ready to transmit
  Pay *4321 90876     $1,503.60   Reverse Positive Pay   1 of received
Ready to transmit
  Return - Not Authorized *4511 43293     $787.00   Serial Error   1 of received
Ready to transmit
 
Check Exceptions Awaiting Decision Return to top
Your window for decisioning checks is from to ET.To view details or delete a decision, click the check number. To view the check image, click the camera icon.
 
Checks that have been converted into an ACH electronic payment are displayed with an ACH indicator beside the check number.
Apply this decision to selected exceptions Download these exceptions as:   
   
Select all • Deselect all   Search exceptions
  Decision Account Check Issued Date Issued
Amount 		Amount
Paid 		  Exception
Reason 		Payee Approval
Status
*4511 34471   $1,040.92 $1,040.92   Duplicate Item State of Wisconsin 0 of received
Select decision *4512 32221   ACH $715.60 $715.60   No Issue Found   0 of received